Covid-19 Cancellation Conditions

Covid-19 Cancellation Conditions

If there is a special Covid-19 situation the tour operator has the obligation to refund the whole package (accommodation + ski pass) except the Covid-19 Booking fee (20 EUR).

The situations eligible for money refund are:

1. Accommodation and/or ski area is being closed (The price won’t be refunded if the tour operator finds an adequate substitute accommodation).
2. Entering France is not allowed.

The situations not eligible for money refund are:

1. The client is diagnosed with Covid-19 and he/she cannot travel.
2. The client is under quarantine because of Covid-19 and he/she cannot travel. 
3. The client is infected with Covid-19 during the trip and he/she needs to be hospitalized or home quarantined. 
4. Any other medical condition related to Covid-19.
5. Exiting Bulgaria is not allowed.
6. Entering transit country is not allowed.
7. Any other situation not explicitly listed above as applicable for money refund. 

Latest and most actual requirements for tourists entering France can be found under this link

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